Coast2Coast Business Support Solutions responds to your varying business needs -- whether you require long-term assistance or occasional help, you pay only for time worked. Please note that the fees listed below are to be used only as a guideline. They are not binding and are subject to change.

Hourly Rates

• Standard rate is $40.00 per hour
• Rush fee could incur +20%
• Website design rates are billed at a "per project" fee
• You are billed for only time worked

There are special rates available for clients who wish to have a retainer agreement in place (see below), as well as discounts to non-profit organizations and military (this includes former and/or retired military personnel who are now business owners!). Every client is billed only for the time worked. Clients will also be charged for incidental costs such as custom stationery, postage, postcards, shipping, or other mailing charges.

Retainer Plans

Retainer agreements are used for those clients that use Coast2Coast on an ongoing basis and can budget for a set amount of hours each month. Retainer plans provide a discount and must be pre-paid with any overages due at the end of the month. Any unused hours will not be credited toward the next month; however, we will gladly provide additional services to cover the unused amount.

• Plan 1 - Retainer of 10 hours per month receive a 10% discount
• Plan 2 - Retainer of 15+ hours per month receive a 15% discount

Contact us today and we can work out a retainer structure that will work for you and your business.

Special Projects

Do you have a need for a one-time special project such as a PowerPoint presentation, newsletter/ezine design, or a business card? We provide quotes for special projects and website design and development based on the estimated time and complexity of the project. We will include all incidental costs associated with the project in the estimate. Keep in mind that an estimate is an estimate based on information received and that final pricing will be based on the actual time and costs incurred. A 50% deposit is required on all assignments prior to work being started.

Payment Policy

• We offer discounts to non-profit agencies and military.
• Hourly rates are billed in 15-minute increments.
• A signed contract outlining the details of the project may be requested before work is to begin.
• An additional fee may be incurred for "Rush" services.
• Clients will be charged for incidental costs such as stationery, postcards, postage, shipping, or other mailing charges.
• Non-retainer clients will be invoiced monthly at the beginning of each month for the previous month.
• Retainer clients are billed the retainer amount at the beginning of the month and will be billed for any overages at the end of the month.
• Payment is due at Coast2Coast 7 days after receiving the invoice. A 15% late charge will be added for all late payments. For your convenience, Coast2Coast accepts payments online.
• Unused retainer fees are non-refundable; however, we will gladly provide additional services to cover the unused amount.
• We accept checks, credit cards (VISA, MasterCard, American Express, and Discover), money orders, and PayPal.