Privacy Policy, Ethics, and Partnering Philosophy


Privacy Policy

Coast2Coast Business Support Solutions respects the privacy of every individual who visits our web site.  Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.


What information do we collect?

When you visit our web site, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis, and web site use information collected on an aggregate (information that does not personally identify you) basis as you and others browse our web site.

If you choose to correspond with us through e-mail, we may retain the content of your e-mail messages together with your e-mail address and our responses. Your e-mail address or other contact information will NEVER be provided to any third party.  Ever.

Any e-mail generated by Coast2Coast will include specific instructions regarding the process to be removed from our database/mailing list so that no future communications will be received.


How to contact us

If you have submitted information about yourself through Coast2Coast's web site or an e-mail message and you would like us to delete that information from our records, please send us an e-mail. We will remove your information from our files within 24 - 48 hours.


Ethics and Partnering Philosophy

All my growth and development led me to believe that if you really do the right thing, and if you play by the rules, and if you've got good enough, solid judgment and common sense, that you're going to be able to do whatever you want to do with your life.  -- Barbara Jordan

Coast2Coast's promise to our clients:

  • Conduct business in an honest and fair manner;
  • Treat our customers with respect and secure their proper interests at all times;
  • Present an honest and objective viewpoint;
  • Safeguard the privacy and confidentiality of all information entrusted to us;
  • Refrain from using the resources of our clients for personal gain or for any other purpose;
  • Avoid conflicts of interest and ensure that our client is aware of any potential conflicts;
  • Accept full responsibility for work that we perform;
  • Represent truthfully any information concerning the capabilities of our equipment, software, or systems;
  • Offer only those services which we perform well, and aid the client in finding assistance for the tasks which we are unable to perform.

Individuals and businesses that work with Coast2Coast have chosen to take the unique approach of partnering with a virtual assistant. We take our commitment to provide the highest quality services in a timely and efficient manner, and provide solutions to our clients with integrity, creativity, and dedication very seriously. We want our relationship with you to be long-term and mutually beneficial.

Partnering with a virtual assistant has very few special requirements or restrictions and allows for a very flexible service environment. The ideal virtual client will eagerly provide the following:


  • A clear definition of his or her goals, and can convey time frames and financial restraints;
  • Very clearly states his or her requirements and expectations;
  • Does not leave out any information necessary to completion of the task;
  • Is available to answer questions and helps meet deadlines;
  • Knows how to communicate any questions or concerns as they arise;
  • Gives feedback - whether it's positive or negative;
  • Can trust in our abilities and expertise, and thorough understanding and respect of confidential matters;
  • Provides support in any way possible to ensure that your project needs are carried out to the letter.

Questions? If you have any questions regarding Coast2Coast's privacy or ethics policy, please contact us at:

Coast2Coast Business Support Solutions
(910) 467-1686
E-mail us